Product Vision & Experience Strategy·2026
Designing Experian's Future Member Experience
Reimagining how people build a relationship with Experian.
Role: Lead Product Designer
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The story so far
"Design is more than creating interfaces – it's understanding people, solving problems with empathy and moving towards a shared future."
Early in my career, a manager asked me, “If you weren’t a designer, what would you do?” I came back with three answers: teach, help people navigate complex problems, and tell stories. Over time, I realized I chose a career that lets me do all three–I simply misunderstood what design could be.
Mentorship allows me to teach. Research helps me understand people and uncover what matters. Storytelling helps me create shared understanding and move ideas forward. It changed how I think about design—not simply as creating interfaces, but as a way to help organizations understand people, make better decisions, and navigate complexity.
Over the past 15+ years, I’ve worked across consulting, enterprise software, analytics, and consumer finance, leading work across experience strategy, product vision, service design, and organizational alignment. I’m most energized by ambiguous problems that span teams and require shared understanding before solutions.
I’m at my best bringing people together, asking better questions, and turning ambiguity into clarity. I believe meaningful products don’t just solve functional problems—they reduce unnecessary struggle and help people feel more confident, informed, and supported.
If that sounds like what you’re looking for, I’d love to chat.